Refunds & Cancellation
15-Day No-Questions-Asked Cancellation and Refunds
At Letstream Ventures Pvt Ltd, we stand by our product, Yu3, and are committed to ensuring your satisfaction.
We offer a 15-day, no-questions-asked cancellation and full refund policy, starting from the date of your initial purchase or subscription activation.
If you choose to cancel your subscription to Yu3 within this 15-day window, you will receive a refund for the full purchase price. No justification or reason is required for processing this refund.
How to Initiate a Cancellation or Refund
To initiate a cancellation or process a refund under the 15-day guarantee, please send an email request directly to our dedicated support team:
Contact Email: [email protected]
Please include your full name, registered email address, and the date of your purchase in the email to help us expedite the refund process.
Non-Refundable Circumstances (Abuse Policy)
While we honor our 15-day guarantee, certain actions will void your eligibility for a refund:
Accounts used for abuse or spamming: Accounts found to be in violation of our Terms of Service, specifically those involved in spamming, illegal activities, account sharing, or any other form of malicious or abusive activity, are not eligible for any refund, regardless of the time elapsed since the purchase. Such accounts will be terminated immediately upon discovery of the violation.
Read our complete abuse policy here.
Post-15-Day Cancellations:
Cancellations requested after the initial 15-day period are generally not eligible for a refund. In such cases, your access to Yu3 will continue until the end of the current paid billing cycle, and you will not be charged for the next renewal cycle.
This policy is subject to change at the discretion of Letstream Ventures Pvt Ltd. Please refer to our Terms of Service for complete details.
Last updated: 27 Oct, 2024
